The Current Landscape
Generative artificial intelligence (“AI”) tools are now widely used across the workforce, and the use is dual track, meaning employees are using AI to perform work, while employers are deploying AI-enabled tools to manage and make decisions about their workforce. This creates a recurring tension between efficiency gains and the need for control, accuracy, and fairness, particularly because law and organizational governance often evolve more slowly than technology itself. A practical challenge is and will be that many employers do not fully understand how (or how often) employees are using AI tools in day-to-day work.
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